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Or, you can use the Mac’s Spotlight search feature by clicking the magnifying glass icon from the Mac’s menu bar or by using the shortcut Command + Space Bar and searching for Microsoft Remote Desktop. Next, open the application by clicking the Microsoft Remote Desktop icon within the Applications folder, or by activating Launchpad and clicking its red-and-white icon. Step 2: Open the Microsoft Remote Desktop app If you’ve previously downloaded the app using the Apple account currently logged in to the App Store, you’ll see a cloud icon with a down arrow ( Figure B) just click that icon to again download the app.įigure B Click the blue Get link or cloud download icon to download Microsoft Remote Desktop for Mac. The app is free, so no price will be listed. To begin the download, click the blue Get link. The first search result should be what you’re looking for. Once you’ve accessed the Mac App Store, use the search bar at the top left of the screen to search for Microsoft Remote Desktop. You can open the Mac App Store by clicking the blue App Store icon in your Mac’s dock, selecting the app’s icon using Launchpad or by clicking the App Store entry within the Mac’s Applications folder ( Figure A).įigure A Mac users can open the App Store by clicking its entry within the Applications folder. In order to get started with Microsoft Remote Desktop, you must download it from the Mac App Store. Learn more about the WebRTC Redirector Service for Teams on Azure Virtual Desktop at What's new in the WebRTC Redirector Service.24/7 Customer Support, Data Redundancy, Encryption, and more Step 1: Download the Microsoft Remote Desktop app Learn more about how to set up Teams on Azure Virtual Desktop at Use Microsoft Teams on Azure Virtual Desktop. To contact Microsoft Teams support, go to the Microsoft 365 admin center. Logs will be written to %userprofile%\Downloads\MSTeams Diagnostics Log DATE_TIME.txt on the host VM. If you encounter issues with calls and meetings, you can start collecting Teams diagnostic logs with the key combination Ctrl + Alt + Shift + 1. If you encounter issues with the Teams desktop app in your Azure Virtual Desktop environment, collect client logs under %appdata%\Microsoft\Teams\logs.txt on the host VM.
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To update the client, you'll need to update the VM image by installing a new MSI. With per-machine installation, Teams on VDI isn't automatically updated the same way non-VDI Teams clients are.Client deployment, installation, and setup For more information about the limitations of Teams in virtualized environments, check out Teams for Virtualized Desktop Infrastructure.
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Using Teams in a virtualized environment is different from using Teams in a non-virtualized environment. This article describes known issues and limitations for Teams on Azure Virtual Desktop, as well as how to log issues and contact support.